Cloud · Reference · 03

Limits

How many organizations, invitations, domains and connections you can create, and how long links and records last.

Zym Labs Cloud limits how fast some things can be created, to stop abuse, and keeps records for set times. If a limit gets in your way, contact support: most can be raised.

Daily limits

WhatLimit
Organizations you create3 a day
Invitations an organization sends100 a day
Times one invitation is resent3 a day
Email addresses in one invitation20
Domains an organization adds10 a day
Single sign-on connections an organization creates10 a day
Changes to single sign-on connections100 a day

How long things last

WhatHow long
An invitation link7 days
Checking for a new domain's DNS record7 days
The offer to add people already on a domain7 days
A verified domain whose record goes missingStays verified for 7 days
A single sign-on test link15 minutes, and works once
Confirming it's you10 minutes before you're asked again
A Cloud session8 hours
A role change taking effectWithin 5 minutes
Deleting an organization7 days to cancel
A signing certificate warning30 days before it expires

How long records are kept

WhatKept for
Your sign-ins, in sign-in activity90 days
Your security changes365 days
Sign-ins through your single sign-on, in the audit log90 days

Names

WhatRule
An organization's name2 to 100 characters
An organization's short name2 to 40 lowercase letters, numbers and dashes; can't change
A metadata fileUnder 1 MB

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